Code of Conduct
Student Services wants to ensure that all users of the Library receive a fair and equitable experience by providing a pleasant and conducive study environment.
The Code of Conduct outlines the expected behaviour of the users of our Library services and spaces.
Behaviour
Treat all users and staff with courtesy and consideration and adhere to all the University’s regulations and policies. Comply with any instructions provided by a member of staff.
Identification
Wear your Student ID visibly at all times using the designated lanyard. Present your ID card upon request to University or Security staff. All external visitors must sign in at the university’s main Reception and receive a visitor pass and lanyard. If Reception is closed, external visitors must sign in at the Gateway Desk.
Please update your name and address information with the University through myRecords in myUCA. External members, please notify the Gateway of any changes.
Noise
Keep talking to a minimum and at a low level, particularly in the study areas. Please refrain from talking in Silent/Quiet Study areas.
You may listen to music via headphones at a low volume that does not disturb others. No audio is permitted from computers or via speakers of any kind. Anyone causing a disturbance may be asked to leave the Library.
Mobile phones
All mobile phones must be switched to silent when entering the Library. Mobile phones may be used in the library, except in the Silent/Quiet Study areas and at the Gateway desks. Inconsiderate mobile phone use, such as loud conversations, will result in the user being asked to take/finish the phone call outside of the Library.
Eating and drinking
Cold food and snacks can be consumed within in designated areas within the Library. Hot and cold drinks (excluding alcoholic drinks) in closed containers with lids except if working with archives or special collections. Please help maintain a clean and tidy study environment by disposing of waste in the provided bins.
Library transactions
You must use your Student ID or Library membership card when borrowing library materials. You are not permitted to lend your card to other people or to borrow books on their behalf. You are responsible for borrowed materials and will be charged for losses and damage, however caused.
Please treat all library materials with respect and care. Do not damage, write on, highlight, or underline any part of a book or other library materials. Return all borrowed items promptly as scheduled or when requested to enable fair usage by all users. Renew loans or return them within the specified timeframe. Overdue items will result in account restrictions.
Computing facilities
You are bound by the University's IT policies when using any of the computing or networked facilities. Please read and familiarise yourself with these policies.
Users are solely responsible for all activities carried out under their assigned username.
Only use paper, acetates, or other materials specifically approved for use in Print & Copy Stations (MFDs). Consult with ICT Advisers for guidance on acceptable materials. Using unauthorised materials may damage the machines and result in liability for any damage incurred. Do not tamper with or relocate any University equipment or software.
Health & Safety
Please do not leave your property or valuables unattended. Unattended bags may be considered a security risk and could be removed.
Ensure you are familiar with the Library’s evacuation routes. In the event of an emergency, please follow the instructions given to you by staff.
You are responsible for following all health and safety regulations of the university.
Theft and vandalism
Before leaving the Library, ensure that all borrowed materials in your possession have been properly issued to you. If the Library's security barrier alarm is triggered, please return to the Gateway Desk where you will be asked to identify the items that activated the alarm. Possession of any materials that have not been properly issued to you constitutes a serious breach of the Code of Conduct (refer to the Breaches of the Code of Conduct section below).
Refrain from misusing or damaging any furniture or equipment within the Library. Please report any instances of vandalism to University property to a member of staff immediately.
Legal requirements
When copying or scanning you must follow the notices and comply with UK copyright legislation. Student Services can only provide guidance on UK copyright law. If you are a student based overseas you must comply with the copyright legislation of the country you reside in. Please read information provided on the website or via the notices that are provided or ask a member of staff for assistance.
Students with any outstanding debts may have their access to all University facilities and benefits (including teaching, assessment, libraries, social facilities, and IT) suspended. Graduating students, along with those who interrupt or withdraw from their studies, must return all borrowed materials and clear all outstanding debts by advertised deadlines.
Filming and Photography
Filming and photography are not permitted in any of the Library spaces without written permission from the Gateway Services Manager.
The Library is regularly used as a space for filming and photography by Marketing & External Relations.
Breaches of the Code of Conduct
Failure to comply with these rules may lead to disciplinary action or the suspension of library membership for external users. The University Library’s Code of Conduct should be read in conjunction with the Student Regulations and the University Rules for Student Conduct.
Breaches of the University Library's Code of Conduct will be reported to a senior member of staff. Consequences may include being asked to leave the Library premises, withdrawal of borrowing privileges, or restrictions on the use of IT facilities.
As part of your enrolment, you will have been asked to read and agree to the Library's Code of Conduct. It is your responsibility to familiarise yourself with the code and to observe it.
Review
The Library will review this Code every year and any significant changes will be considered and approved by the Director of Student Services.
January 2025
Review: January 2026
